Trackstock, our Warehouse Management System (WMS), was first developed in 1996 and is specially developed for 3PL operations. It provides RF capability for inwards processing, outwards scan packing and inventory relocation/pick face replenishment.
We use custom-written in-house software for our main applications, using Microsoft SQL Server as the back-end database. The webserver is also hosted in-house.
We have used IT to our competitive advantage since we started in 1986. In the early 1990’s, we pioneered the use of EDI as a means of streamlining customs clearances in New Zealand for goods shipped from Australian retailers and manufacturers.
Because our software is written in-house, changes that are required for each client can be made quickly and efficiently. This provides the client with more flexibility. When we are contracted as a provider of third-party logistics (3PL), our clients do not need to change their internal systems. We do not charge our clients for our end of the software integration work.
Our small – and highly responsive – in-house team of four programmers is supplemented by an external contractor responsible mainly for network architecture and security.